Jassy wrote that employees should learn how to use AI tools and experiment and figure out “how to get more done with scrappier teams.”
The directive comes as Amazon has laid off more than 27,000 employees since 2022 and made several cuts this year. Amazon cut about 200 employees in its North America stores unit in January and a further 100 in its devices and services unit in May.
Amazon had 1.56 million full-time and part-time employees in its global workforce as of the end of March, according to financial filings. The company also employs temporary workers in its warehouse operations, along with some contractors.
The only workforce that can be reduced by LLMs are those that just send emails back and forth and don’t actually do any real work.
The fact that Executives and Middle-managers are also the highest paid part of the workforce, maybe it can reduce payroll after all.
Even for those, it won’t, because those people are either:
When the decisions they are making are “Outsource everything to India/China/ChatGTP” and “Fire all the employees doing the work”, they can quite easily be replaced.